Name: SmartMail
Author: SmartMail

Question 1

What is SmartMail?

Accepted Answer

SmartMail is an AI email agent that unifies multiple Gmail and Outlook accounts into a single intelligent inbox. It uses AI to automatically categorize emails, draft replies in your writing style, summarize long threads, and surface actionable insights so you can manage email faster.

Question 2

How is SmartMail different from Superhuman or Shortwave?

Accepted Answer

SmartMail combines the speed of Superhuman with the AI depth of Shortwave at a lower price point. It offers AI drafts that learn your writing style, automatic 7-category email triage, unified multi-account inbox for both Gmail and Outlook, and integrations with Slack and Notion. A free tier is available with no credit card required.

Question 3

Is SmartMail free?

Accepted Answer

Yes. SmartMail offers a free plan that includes 2 connected email accounts, 30 AI requests per month, basic email summaries, quick reply suggestions, and calendar integration. Paid plans start at $12 per month with annual billing.

Question 4

Does SmartMail work with Gmail and Outlook?

Accepted Answer

Yes. SmartMail fully supports both Gmail and Microsoft Outlook / Office 365. You can connect multiple accounts from either provider and manage them all from a single unified dashboard.

Question 5

How does SmartMail's AI work?

Accepted Answer

SmartMail's AI analyzes your email content to provide summaries, draft replies that match your personal writing style, categorize messages into 7 smart categories (Action Required, FYI, Meeting, Newsletter, Marketing, Notification, Awaiting Reply), and detect priority levels. Your data is never used to train AI models.

Question 6

Is SmartMail secure?

Accepted Answer

Yes. SmartMail uses encryption for all sensitive data, secure OAuth connections for email access, and HTTPS for all data transmission. Your email content is processed for AI features but is never sold or used to train AI models. You can disconnect your accounts and delete all data at any time.

Question 7

What integrations does SmartMail support?

Accepted Answer

SmartMail integrates with Slack (share emails to channels, get Slack context in your inbox), Notion (save emails as Notion pages), and Google Calendar (view and create events alongside your email). More integrations are on the roadmap.

Question 8

Can I use keyboard shortcuts in SmartMail?

Accepted Answer

Yes. SmartMail supports Gmail-style keyboard shortcuts including j/k to navigate, e to archive, # to trash, s to star, c to compose, r to reply, and many more. Shortcuts can be customized or disabled in Settings.